Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Hearing aids purchased 12/19/2016, Only supposed to pay 10% and my insurance guaranteed would pay the rest. Made me pay over $3000.

that day and has taken over 7 months to get them to file correctly with Anthem who now has paid them again. I now am waiting for a refund---hoping that won't take 7 months as well!

Local office now only open 2 days a week, will not answer the phone and if your hearing aid quits working you just have to show up---no way to make an appointment if nobody answers the phone. I am really dissapointed in this company and its lack of service and billing ability.

Reason of review: Problems with payment.

Monetary Loss: $3238.

I didn't like: Billing.

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